Terms

Effective November 8, 2026

These terms apply to the free 3D room plan, our welcome offer and purchases from Furnova.

The free 3D room plan

The plan is free with no obligation to buy. It's based on the photos and measurements you send; please double-check door widths and stairways before ordering. One plan per household per room.

Welcome offer: NOVA15

• 15% off your first order, once per customer, on every collection including bundles and made-to-order fabrics.
• Valid until the end date shown on our page and in your welcome email. Can't be combined with other codes, exchanged for cash or used on gift cards.
• Prices marked "with your code" already include the 15%.

The 100-night home trial

Live with your furniture for up to 100 nights from delivery. If it's not right, contact us and we'll schedule a free pickup and refund the full product price. One trial return per product category per household. Pieces must be free of damage beyond normal use.

Delivery

White-glove delivery to the contiguous US. Delivery dates are estimates and confirmed before you pay; see Delivery & returns.

Text messages

• Program: Furnova room-plan updates, delivery updates and offers. You receive them only if you tick the SMS box and give your number.
• Frequency: recurring automated messages, up to 4 marketing messages per month, plus delivery updates.
• Cost: message and data rates may apply.
• Opt out: reply STOP at any time. Reply HELP for help, or email hello@furnova.example.
• Consent is not a condition of any purchase. Carriers are not liable for delayed or undelivered messages.

See our Privacy Policy for how we handle your information.

Changes and contact

We may update these terms and will post the new version here. Questions: contact us.