Shipping & returns

Effective November 8, 2026

Shipping

• Orders placed by 2pm Eastern Time on a business day ship the same day from our US warehouse. Orders placed later, on weekends or on US postal holidays ship the next business day.
• Delivery takes 2–4 business days after shipping to the contiguous US. The date range on our page is calculated from these rules.
• Free standard shipping on orders over $50 and on the Glow Routine Kit; otherwise $5.95.
• You'll get a tracking link by email as soon as your order ships. If we can't ship within the time we promised, we'll email you with a new date and the option to cancel for a full refund.

Returns: the 30-day glow guarantee

• Return any product within 30 days of delivery, even if opened, for a full refund of the product price.
• Reply to your order email or write to hello@verdelle.example; we'll send a prepaid return label (US orders).
• Refunds go back to your original payment method within 5 business days of the return reaching us.
• Free gifts don't need to be returned.