Privacy Policy

Effective November 8, 2026

This policy explains how Solenne ("we", "us") collects and uses information when you visit our pages, take the fit quiz or shop with us. Questions: privacy@solenne.example.

What we collect

• What you give us: your email address; optionally your usual size, preferred fit and mobile number. When you buy: name, shipping address and order details (payments are handled by our checkout provider).
• How you found us: the ad or link you came from (UTM tags, ad click IDs such as fbclid or gclid).
• Usage data: pages viewed, device and browser type, collected with cookies and similar tools from Meta (Facebook/Instagram) and Google.

How we use it

• To send your welcome code and your size in every piece.
• To process orders, shipping, returns and refunds.
• To send marketing emails, and texts only if you opted in. You can unsubscribe at any time.
• To measure which ads work and show our ads to people likely to be interested.

Who we share it with

We do not sell your personal information. We share it only with service providers that help us run the store (e-commerce and checkout, email and text platforms, carriers, payment processors, and Meta and Google for ad measurement), under contracts that limit their use of it.

Text messages: no mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging opt-in data and consent are not shared with any third parties.

Your choices

• Email: click "unsubscribe" in any email.
• Texts: reply STOP to any message, HELP for help.
• Ads: adjust your ad settings on Facebook/Instagram and Google, or block cookies in your browser.
• Your data: email us to see, correct or delete it. Depending on your state, you may have additional rights, and we will honor them.

Changes

If we change this policy, we will post the new version here with a new effective date.